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The arize-phoenix-evals library uses an LLM-as-judge to grade model output — hallucinations, factuality, helpfulness, toxicity, custom rubrics. LiteLLM is the universal proxy provider in Phoenix Evals: pass provider="litellm" and a model="<provider>/<id>" string to the LLM(...) wrapper to route the judge through any of 100+ LiteLLM-supported backends — useful when no native Phoenix adapter exists (Mistral, Bedrock, Together, Groq, Ollama, etc.) or when you want one piece of eval code to switch backends with a single string change.

Prerequisites

  • Python 3.11+
  • An API key for whichever upstream provider you want LiteLLM to route to. The example below uses OpenAI (OPENAI_API_KEY).

Install

Configure credentials

Set the env var for whichever upstream provider you’re targeting. LiteLLM reads the matching env var based on the <provider>/ prefix on the model id:
See LiteLLM’s provider list for the full env var map.

Setup the eval LLM

Swap openai/gpt-5.5 for anthropic/claude-sonnet-4-6, mistral/mistral-large-latest, bedrock/us.anthropic.claude-sonnet-4-6, ollama/llama3, etc. — same evaluator code, different backend.

Run an evaluation

This example builds a hallucination classifier and grades two sample question/answer pairs against a reference. The pattern generalizes: replace the prompt template, choices, and DataFrame columns with whatever metric you want to evaluate.

Expected output

The full returned DataFrame also includes hallucination_execution_details (status + exceptions + timing) and the original hallucination_score column with each evaluator result’s full dict (name, score, label, explanation, metadata, kind, direction) — useful for surfacing the LLM’s reasoning, persisting eval rows back to Arize AX, or filtering retries.

Troubleshooting

  • 401 / 403 from the upstream provider. Verify the relevant env var is set (OPENAI_API_KEY, ANTHROPIC_API_KEY, etc.) and matches the <provider>/ prefix on your model id.
  • BadRequestError: LLM Provider NOT provided. The model id is missing its provider prefix — LiteLLM needs openai/gpt-5.5, not gpt-5.5. Check the LiteLLM provider docs for the exact prefix for your backend.
  • All rows return the same label. Your prompt template isn’t differentiating cases. Make sure each row’s {input}/{output}/{reference} columns expose enough context for the judge to discriminate, and that choices lists every label your prompt asks the LLM to emit.
  • Some rows fail with timeout / rate-limit. Pass max_retries= to evaluate_dataframe(...) (defaults to 3). For large batches, also pass initial_per_second_request_rate=... to LLM(...) to throttle.
  • Logging results back to Arize AX. This guide stops at producing the eval DataFrame. To attach those evals to existing spans in an Arize AX project, use log_evaluations_sync on arize.Client.
  • Routing through a self-hosted LiteLLM Proxy. Pass sync_client_kwargs={"api_base": "https://your-proxy.example.com", "api_key": "<proxy-key>"} to LLM(...) to point at a hosted LiteLLM gateway instead of letting the SDK call providers directly.

Resources

Phoenix Evals Documentation

arize-phoenix-evals on PyPI

Phoenix Evals Source

LiteLLM Tracing (instrument app calls)